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[2020 Edition] Complete Guide To Choosing The Best Broadband Plan For Your Home

Just as there are SIM-Only mobile plans with no contract, there are home broadband plans with no contract as well.


This article was first published on 14 June 2019 and updated with the latest prices.

Living in Singapore, it’s unthinkable not to have internet access. While majority of us already have access to internet via our mobile phones as well as in the office, we still have to subscribe for a home broadband that provides unlimited usage for everyone in our household.

When it comes to choosing the best broadband plan for our home, there are six main players in the market.

No. Internet Service Provider (ISP)
1 M1
2 MyRepublic
3 SingTel
4 StarHub
5 ViewQwest
6 WhizComms

 

When applying for a home broadband service, there are two types of fees that you may be charged, outside of what the internet service provider charges.

NLT Service Activation Fee: We have to pay $56.71 for the NetLink Trust (NLT) Service Activation fee for every new fibre port activation. This is typically for new customers or customers that move homes, as it applies for every new activation. Customers who re-contract should not have to pay this fee.

Termination Point Installation Fee: For homes that do not already have a termination point, we will have to fork out an additional sum for NetLink Trust to carry out this one-time installation work. For HDB and private high-rise apartments, this is charged at $160.50. For landed properties, this is charged at $288.90.

When choose which service plan to subscribe to, we should also ask ourselves two simple questions.

Contract Duration: No-contract, 12-month contract or 24-month contract?

Maximum Speed: 300Mbp, 500Mbps, 1Gbps or 2Gbps?

Read Also: [Cheatsheet] The Best SIM-Only Plans in Singapore

No-Contract Home Fibre Broadband Plans

Unlike the prevalence of no-contract mobile plans in Singapore, there aren’t as many no-contract options with home fibre broadbands plans.

In fact, only MyRepublic and ViewQwest offer no-contract home broadband services, and both only offer plans with speeds at 1Gbps.

Internet Service Provider (ISP) Fibre Broadband Plans (Monthly) Add-Ons / Fees
1Gbps
MyRepublic
Ultra 1Gbps No Contract
$59.99 ·       $53.50 Service Installation Fee
·       $56.71 NLT Service Activation Fee
·       $160.50 Termination Point Installation Fee (for those without)
·       $48.15 cancellation fee (if you cancel within first 3 months)
·       Free Home Voice subscription
ViewQwest
1Gbps Fibre Broadband
$56.90 ·       $80-$120 Onsite Installation
·       $56.71 NLT Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
·       $133.75 No-Contract Setup Fee

 

Best No-Contract Plan

In this case, MyRepublic looks like the slightly cheaper option of the two. Both home broadband services do not come with a router, so we have to buy one if we choose to go with a no-contract plan.

MyRepublic has a cancellation fee for customers who stop their service after three months, while ViewQwest doesn’t have one. On the other hand, ViewQwest has a $133.75 setup fee.

Who Should Get A No-Contract Plan?

If we do not want to get locked-in to the service provider for 12 or 24 months, especially if we may need to shift homes or are moving out of Singapore soon, it could make sense to go with a no-contract plan.

Once we get locked into a contract, cancellation charges can be quite hefty and there is nothing we can do about it.

The main downsides look like we may have to pay a higher monthly rate, as well as fork out for installation charges and buy a router (which are typically provided for by the internet service providers on their 12- or 24-month contracts).

12-Month Contract Home Fibre Broadband Plans

While the 24-month plan is most common, three internet service providers offer a shorter 12-month home fibre broadband plan as well.

Internet Service Provider (ISP) Fibre Broadband Plans (Monthly) Add-Ons / Fees
500Mbps 1Gbps
M1
Fibre Broadband 500Mbps/ 1Gbps
$39.00 $49.90 ·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
StarHub
1Gbps Fibre Broadband
$49.90 ·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
WhizComms
No-Frills Plan/ Wireless Router Plan
$38.00/ $47.00 ·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)

 

Best 12-Month Contract Plan

Home fibre broadband plans that require a lock-in period usually charge a lower monthly subscription rate, as well as comes with complimentary service installation and a router (in most instances).

Of the three internet service providers that offer 12-month contracts, WhizComms look to be the most affordable option. This is for both its no-frills plan, which does not come with a router, as well as its standard plan, which comes with one.

When deciding whether to go with WhizComms, being the cheapest in this category, we may also want to consider the customer service and track record for the service provider. In this case, both M1 and StarHub offer similar 1Gbps services at just $2.90 more.

M1 is the only provider that offers a 500Mbps 12-month contract fibre broadband package. For homes with lower speed requirements, this can be suitable.

Who Should Get A 12-Month Contract Plan?

12-month contracts offer a middle ground for those who don’t want to be locked into for 24 months, but yet want to enjoy a better rate for the home broadband.

If we may cancel our subscription in the near term, either because of shifting houses or moving abroad, 12-month contracts would likely charge a lower fee for early termination.

24-Month Contract Home Fibre Broadband Plans

This will be the most extensive comparison, as all the internet service providers offer 24-month home fibre broadband plans at various speeds.

Internet Service Provider (ISP) Fibre Broadband Plans (Monthly) Add-Ons / Fees
500Mbps 1Gbps 2Gbps
M1
Fibre Broadband 500Mbps/ Fibre Broadband 1Gbps
$29.90 $39.90 ·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
·       Home Fixed Voice service (Home Line)
MyRepublic
Ultra 1Gbps FREE WiFi Hub Bundle
$38.99 ·       $56.71 NLT Service Activation Fee
·       $53.50 Service installation fee
·       Free Fibre Termination Point Installation (worth $160.50) for new customers
·       Free Home Voice subscription
SingTel
1Gbps/ Bundle with WiFi Mesh
$44.90/
$49.90
·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
·       A pair of WiFi Mesh
·       Home line
StarHub
500Mbps/
1Gbps/
2Gbps Fibre Broadband
$29.90 $39.90 $62.90 ·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
ViewQwest
1Gbps Bundle Plan/ 2Gbps Bundle Plan
$37.78 $51.11 ·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
WhizComms
No-Frills Plan/ Wireless Router Plan
$34.00/ $39.00 ·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)

 

Best 24-Month Contract Plan

The one thing that is immediately apparent is that the 24-month contract plans are less expensive than the 12-month contract plans. This tells us that internet service providers value longer-term customers.

The plans on offer also come with routers, waivers for service installation and in some cases free or discounted service for several months.

If we go with a 500Mbps plan, the M1 and StarHub plans charge the same monthly rate. We could just go with the one that we already have an existing subscription with, just so we have one less company to deal with.

1Gbps plans are offered by all six internet service providers, with the cheapest broadband plan coming from WhizComms at $34.00/month for a no-frills plan, which comes without a router. For a plan with a router, M1, StarHub and WhizComms all offer plans that are between $37.78/month and $49.90/month.

While SingTel looks like the most expensive outlier in this category, with the other providers all offering plans below $40/month, though Singtel’s plan does come with additional perks like a free home line, though this is also offered by MyRepublic and M1.

For 2Gbps plans, ViewQwest offers the cheapest deal, though StarHub’s $62.90/month plan does come with the Google Wifi mesh network.

One point to note is that SingTel and StarHub are bigger and more established companies, offering integrated solutions including mobile plans and cable television plans as well. They may offer bundle discounts if we and our family use multiple services from these companies.

Who Should Get A 24-Month Contract Plan?

Anyone who wants to subscribe for a home broadband plan should consider signing up to the 24-month contract plan. They offer the best value for money on their contracts, as well as waive certain installation service fees.

Those who frequently watch online video subscription services, such as Netflix, Amazon Prime, HBO GO and others, may also want fast speeds and uninterrupted connections throughout their homes. This is where 2Gbps plans come in handy, especially if we couple it with a mesh system.

Read Also: Online Video Subscription Services: Netflix VS Amazon Prime Video VS Viu Premium VS Disney+ VS HBO Go

The Best Home Fibre Broadband Plans

For the no-contract plans, ViewQwest plan is the most cost effective, at $56.90.

For the 12-month contract plans, the WhizComms was the most cost effective at $38.00. Nevertheless, the bigger players M1 and StarHub, offer competitive rates as well of $49.90. If we are willing to go for a 500Mbps plan, M1 would be the only option at $39.00.

For 24-month contract plans, the cheapest 1Gbps plans were offered by M1, StarHub and WhizComms, between $34.00 and $39.90. If we opted for 2Gbps, ViewQwest offers the cheapest plan at $51.11.

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