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[2020 Edition] Complete Guide To Choosing The Best Broadband Plan For Your Home

Just as there are SIM-Only mobile plans with no contract, there are home broadband plans with no contract as well.


This article was first published on 14 June 2019 and updated with the latest prices.

 

Due to the working from home arrangements during COVID-19, and possibly changing work trends in the future, the utility of a good home broadband plan goes beyond unlimited internet access for family members at home.

When it comes to deciding the best broadband plan for our home, there are six main players in the market to consider.

No Internet Service Provider (ISP)
1 M1
2 MyRepublic
3 SingTel
4 StarHub
5 ViewQwest
6 WhizComms

 

When applying for a home broadband service, there are two types of fees that we may be charged, outside of our monthly subscription.

NLT Service Activation Fee: We have to pay $56.71 for the NetLink Trust (NLT) Service Activation fee for every new fibre port activation. This is typically for new customers or customers that shifted homes, as it applies for every new activation. Customers who re-contract (from the same address) should not have to pay this fee.

Termination Point Installation Fee: For homes that do not already have a termination point, we will have to fork out an additional sum for NetLink Trust to carry out this one-time installation work. For HDB and private high-rise apartments, this is charged at $160.50, while for landed properties, it is $288.90. Again, this typically only applies to someone who has shifted as we very likely already have home internet broadband.

When choosing which home broadband plan to subscribe to, we should also ask ourselves two simple questions.

Contract Duration: No-contract, 12-month contract or 24-month contract?

Maximum Speed: 300Mbp, 500Mbps, 1Gbps or 2Gbps?

Read Also: [Cheatsheet] The Best SIM-Only Plans in Singapore

No-Contract Home Fibre Broadband Plans

Unlike the prevalence of no-contract mobile plans in Singapore, there aren’t as many no-contract options with home fibre broadbands plans.

In fact, only MyRepublic and ViewQwest offer no-contract home broadband services, and both only offer plans with speeds at 1Gbps. Even then, it’s hard to find these plans on their website, and information about the add-ons and fees are also sparse. We will likely have to top-up cash to get any router as well.

Internet Service Provider (ISP) Fibre Broadband Plans (Monthly) Additional Fees
1Gbps
MyRepublic
Ultra 1Gbps No Contract
$59.99 ·       $53.50 Service Installation Fee
·       $48.15 cancellation fee (if you cancel within first 3 months)
·       $56.71 NLT Service Activation Fee
·       $160.50 Termination Point Installation Fee (for those without)
ViewQwest
1Gbps Fibre Broadband
$62.50 ·       $53.50 Admin Fee
·       $65.00 cancellation fee (if you cancel within first 3 months)
·       $56.71 NLT Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)

 

Best No-Contract Plan

In this case, MyRepublic looks like the slightly cheaper option of the two. However, ViewQuest offers free modem rental and free delivery, while MyRepublic offers a $150 discount for a new router purchase. Since the prices are quite close, promotions offered by either provider will make a difference in the best option.

Both MyRepublic and ViewQuest have a cancellation fee for customers who stop their service after three months.

Who Should Get A No-Contract Home Broadband Plan?

If we do not want to get locked-in to the service provider for 12 or 24 months, especially if we may need to shift homes or are moving out of Singapore soon, it could make sense to go with a no-contract plan. Once we get locked into a contract, cancellation charges can be quite hefty and there is nothing we can do about it.

The main downsides look like we may have to pay a higher monthly rate, as well as fork out for installation charges and buy a router (which are typically provided for by the internet service providers on their 12- or 24-month contracts).

12-Month Contract Home Fibre Broadband Plans

While the 24-month plan is most common, three internet service providers offer a shorter 12-month home fibre broadband plan as well.

Internet Service Provider (ISP) Fibre Broadband Plans (Monthly) Additional Fees
< 1Gbps 1Gbps
M1
Fibre Broadband 500Mbps/ 1Gbps
$39.90 (500 Mbps) $49.90 ·       $58.85 Fibre Registration
·       $90.00 ONT Activation Charge
·       $68.48 Onsite Charge
·       $32.10-$64.20 Transportation/Manpower Cost
·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
MyRepublic
1Gbps Broadband
 – $59.99 ·       $53.50 Installation Service
·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without) free for new customers)
StarHub
1Gbps Fibre Broadband
$49.90 ·       $90.00 Service Installation (waived)
·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
WhizComms
No Frills Plan/Wireless Router Plan
$32.00 (300 Mbps) (No Frills Plan) $40.00/$47.00 ·       $53.50 WhizComms Activation Fee (waived)
·       $53.50 Delivery and Installation (reduced to $18.00)
·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)

Best 12-Month Contract Home Broadband Plan

Home fibre broadband plans that require a lock-in period usually charge a lower monthly subscription rate, as well as sometimes coming with service installation fee waiver and a router (in some instances). We will look at the 1Gbps for this comparison.

Of the four internet service providers that offer 12-month contracts, WhizComms look to be the most affordable option, charging $47.00, which comes with one.

When deciding whether to go with WhizComms, being the cheapest in this category, we may also want to consider the customer service and track record for the service provider. In this case, StarHub offers similar 1Gbps services at just $2.90 more. M1’s 1Gbps plan does not come with a router.

M1 and Whizcomms offer a 500Mbps and 300 Mbps 12-month contract fibre broadband package respectively. For homes with lower speed requirements, this can be suitable. Both plans do not come routers.

Who Should Get A 12-Month Contract Plan?

12-month contracts offer a middle ground for those who don’t want to be locked into for 24 months, but yet want to enjoy a slightly better rate for the home broadband.

These plans can be suitable for those who are living on rent. If we may cancel our subscription in the near term, either because of shifting houses or moving abroad, 12-month contracts would likely charge a lower fee for early termination.

24-Month Contract Home Fibre Broadband Plans

This will be the most extensive comparison, as all the internet service providers offer 24-month home fibre broadband plans at various speeds.

Internet Service Provider (ISP) Fibre Broadband Plans (Monthly) Additional Fees
< 1Gbps 1Gbps 2Gbps
M1
Fibre Broadband 500Mbps/ Fibre Broadband 1Gbps
$29.90 (500Mbps) (top up $5/month  for router) $39.90 ·       $58.85 Fibre Registration
·       $90.00 ONT Activation Charge
·       $68.48 Onsite Charge
·       $32.10-$64.20 Transportation/Manpower Cost
·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
MyRepublic
Ultra 1Gbps FREE WiFi Hub Bundle
$27.99 (200Mbps) $38.99 ·       $53.50 Installation Service
·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without) (free for new customers)
SingTel
1Gbps (with  router)
$49.90 $69.90 (with WiFi Mesh) ·       $53.50 Registration Fee
·       $145.00 router installation (waived)
·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
StarHub
500Mbps/
1Gbps/
2Gbps Fibre Broadband
$29.90 (500 Mbps)(top up $5/month for Smart WiFi) $42.90 $62.90 (First month free) ·       $90.00 Service Installation (waived)
·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
ViewQwest
Max Lite Plan
$42.50 $57.50 ·       $53.50 Admin Fee (waived)
·       $80.00 Delivery and Installation (waived)
·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)
WhizComms
No-Frills Plan/ Wireless Router Plan
$34.00/ $39.00 ·       $53.50 WhizComms Activation Fee (waived)
·       $53.50 Delivery and Installation (waived)
·       $56.71 NLT Service Activation Fee
·       $160.50 Fibre Termination Point Installation (for those without)

 

Best 24-Month Contract Plan

The one thing that is immediately apparent is that the 24-month contract plans are less expensive than the 12-month contract plans. This tells us that internet service providers value longer-term customers.

The plans on offer also come with routers, waivers for service installation and in some cases free or discounted service for several months.

If we go with a 500Mbps plan, M1 and StarHub charge the same monthly rate of $29.90. Both plans require us to top up $5 a month for a router. MyRepublic offers a slightly cheaper option of going with a 200Mbps plan, but does not come with a router.

1Gbps plans are offered by all six internet service providers, with the cheapest broadband plan coming from WhizComms at $34.00/month for a no-frills plan, which comes without a router. For a plan with a router, all home broadband providers offer plans that are between $38.99/month and $49.90/month.

While SingTel looks like the most expensive outlier in this category, with the other providers all offering plans below $40/month, Singtel’s plan does come with additional perks like a free home line, though this is also offered by MyRepublic and M1.

For 2Gbps plans, ViewQwest offers the cheapest deal at $57.50, though StarHub’s $62.90/month plan does come with the Google Wifi mesh network and first month free of charge.

SingTel also offers a 10Gbps 24-month contract for $169.00.

One point to note is that SingTel and StarHub are bigger and more established companies, offering integrated solutions including mobile plans and cable television plans as well. They may offer bundle discounts if we and our family use multiple services from these companies.

Who Should Get A 24-Month Contract Plan?

Anyone who wants to subscribe for a home broadband plan should consider signing up to the 24-month contract plan. They offer the best value for money on their contracts, as well as waive certain installation service fees.

Those who frequently watch online video subscription services, such as Netflix, Amazon Prime, HBO GO and others, may also want fast speeds and uninterrupted connections throughout their homes.

With accelerating work from home trends, a good home broadband has also become a necessity, but many families requiring better connectivity throughout the house with different working stations in their rooms and living room. This is where 2Gbps plans come in handy, especially if we couple it with a mesh system.

Read Also: Online Video Subscription Services: Netflix VS Amazon Prime Video VS Viu Premium VS Disney+ VS HBO Go

The Best Home Fibre Broadband Plans

For the no-contract plans, MyRepublic’s plan is the most cost-effective, at $59.99.

For the 12-month contract plans, the WhizComms was the most cost-effective at $47.00. Nevertheless, the bigger players M1 and StarHub, offer competitive rates as well of $49.90. If we have lower requirements, StarHub and M1 offer a $39.00 plan for 500 Mbps, while MyRepublic offers a $27.99 200 Mbps plan.

For 24-month contract plans, the cheapest 1Gbps plan was offered by MyRepublic at $38.99. Nevertheless, all providers offered 1Gbps plans with routers between $38.99 and $49.90. If we opted for 2Gbps, ViewQwest offers the cheapest plan at $57.50, although StarHub’s 2Gbps plan amounts to $60.30 after taking into consideration that the first-month charge of $62.90 is free.