The Central Provident Fund (CPF) is a key pillar of Singapore’s social security system and helps Citizens and Permanent Residents set aside funds to provide for our basic retirement needs. Employers and employees share CPF contributions, and employers must pay employees’ CPF contributions by the end of the month. Employers are expected to communicate payment dates to their employees and, if they cannot pay on time, prioritise CPF contributions among their company’s outstanding payments.
Unfortunately, several companies have recently made headlines for delays in paying CPF contributions. Cathay Cineplexes operator mm2 Asia and its subsidiary mm2 Entertainment were reported to have a combined outstanding CPF contribution balance of more than $219,000. Beauty and wellness group Mary Chia Holdings still has over $103,000 of outstanding CPF contributions across several subsidiaries, though this amount does not include late payment interest and other penalties imposed by the CPF Board. Food and beverage companies Lao Huo Tang Group, which also operates Kenny Rogers in Singapore, and Srisun Express were also recently in the news for late CPF contributions, though the former has since cleared its outstanding CPF contributions.
CPF lists a total of 108 employers who have been convicted for CPF offences in the 24 months between September 2024 and August 2026.
Read Also: What’s The Maximum Amount You Can Contribute To Your CPF Accounts Each Year?
So, the question is: what can employees do if their employer’s CPF contributions are late? Before asking that, however, employees should first make sure they are notified when employers have made their CPF contributions.
#1 CPF Contribution Alert
Since its implementation in 2022, the CPF Contribution Alert is typically an email notification from CPF informing you that your employer has credited your CPF contribution. The alerts let you easily check the wages your employer declared for the month and the corresponding CPF contributions credited. You should verify the wages and CPF paid against your payslip.
#2 Approach Your Employer Should There Be Any Discrepancies
If there are any discrepancies between the declared wage and the corresponding CPF contribution, approach your employer while documentary evidence is still fresh. They are expected to self-rectify immediately.
If they fail to do so, ask for an explanation and find out when they will make the full payment. Only if your employer does not provide you with a satisfactory response should you lodge a report.
Read Also: Advantages Of Making Voluntary CPF Contributions If You’re Self-Employed In Singapore
#3 Lodge A Report
You can lodge a report with the CPF Board using the link and your SingPass. Alternatively, you can contact the WorkRight Hotline at 1800-221-9922.
The WorkRight initiative, launched in 2012 by the Ministry of Manpower and the CPF Board, seeks to raise awareness of the Employment Act and the CPF Act. It is also focused on ensuring national compliance with these laws.
#4 Let CPF Board Handle The Subsequent Investigation
The CPF Board will then investigate and attempt to recover any outstanding CPF contributions from your employer.
The CPF Board has multiple channels to detect non-compliant employers, including proactively auditing employers to check the accuracy of CPF contributions paid, and of course relying on reports lodged with the CPF Board by employees or whistleblowers.
In the course of the CPF Board’s inspection into non-compliance with CPF contributions, the CPF Board will contact the employer and affected employees.
Under Section 5 of the CPF Act, the CPF Board’s inspectors can enter a workplace and interview current and former employees. Should employers fail to comply, the CPF Board can impose penalties on top of the outstanding contributions and late payment interest. Non-compliant employers shall be liable on conviction to a court fine, imprisonment, or both.
The CPF Board charges late payment interest at 1.5% per month, starting from the day after the due date, subject to a minimum amount of $5. This deters employers from paying CPF contributions late for their employees.
The CPF Board may also impose what is known as a composition amount of up to $1,000 per offence, to allow employers to settle the case out of court. Employers must first pay all outstanding CPF contributions and late payment interest before they can access this option.
If employers do not pay all outstanding CPF contributions, late payment interest and the composition amount, if any, by a specified deadline, the CPF Board will commence prosecution actions against them
#5 Acknowledge That Owed CPF Contributions May Not Be Recoverable
Despite the CPF Board’s enforcement efforts, in cases where the company is in financial difficulty, owed CPF contributions may not always be recoverable.
For example, the founder of mm2 Asia and its subsidiary, mm2 Entertainment, represented both companies in court and cited financial difficulties as the reason CPF contributions remained outstanding. It had already made some payments toward the outstanding $219,000, but had fallen short of even the court-directed $50,000 payment.